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Explore our most recently added Member Resources

Our membership resources provide current tools and articles related to employee engagement, job satisfaction, implementing change, leadership, training, and scheduling/staffing. You can explore our full library to discover resources specific to your needs.

Unshackling Care: The Pivotal Role of Supportive Management in Reducing Physical Restraint Use  

In the labyrinth of long-term care challenges, the ethical quandary surrounding the use of physical…

Aging in the Digital Era: The Adoption of Patient Portals 

In the heart of modern healthcare lies a digital revolution, steadily altering the landscape of…

Rethinking the ‘Stages of Grief’: From Descriptive to Dangerously Prescriptive 

Long-term care leaders and caregivers play a critical role in navigating grief, whether it’s the…

Revolutionizing Long-Term Care: Addressing the Mental Health of Older Adults 

As a leader or caregiver in the long-term care industry, you’ve dedicated your life to…

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Implementing Change
Keri

Unshackling Care: The Pivotal Role of Supportive Management in Reducing Physical Restraint Use  

In the labyrinth of long-term care challenges, the ethical quandary surrounding the use of physical restraints in care homes remains a poignant concern. Historically employed

Read More »
Research
Keri

Aging in the Digital Era: The Adoption of Patient Portals 

In the heart of modern healthcare lies a digital revolution, steadily altering the landscape of patient-caregiver interactions. Among the heralds of this change is the

Read More »
Advocacy
Keri

Rethinking the ‘Stages of Grief’: From Descriptive to Dangerously Prescriptive 

Long-term care leaders and caregivers play a critical role in navigating grief, whether it’s the grief of the older adult, the older adult’s family, or

Read More »
Research
Keri

Revolutionizing Long-Term Care: Addressing the Mental Health of Older Adults 

As a leader or caregiver in the long-term care industry, you’ve dedicated your life to understanding the complex needs of older adults. Yet, a critical

Read More »
Research
Keri

Bridging the Emotional Gap: A Deeper Dive into the Link Between Depression and Dementia 

In the realm of long-term care, where leaders and caregivers are dedicated to enhancing the quality of life for individuals, understanding the interplay between mental

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Advocacy
Keri

Turning the Tide: Empowering Voices in America’s Nursing Homes

In the heart of America’s nursing homes, where the wisdom of ages resides, a transformative movement is taking root. It’s a movement driven by care,

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Research
Keri

Volunteering in Late Life: A Key to Cognitive Wellness in Long-Term Care?

In the bustling world of long-term care administration, the focus often remains on medical treatments, physical therapies, and ensuring the day-to-day well-being of residents. However,

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Leadership
Keri

The Unsung Champions: Clinical Teams’ Role in Optimizing Nursing Home Care

In the realm of nursing homes, there’s a topic that’s been gaining momentum, and it’s time we all tuned in. A recent study has highlighted

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Research
Keri

Beyond Memory Games: The Science-Backed Approach to Boosting Elderly Cognition

In the golden corridors of long-term care centers  and the nestle of home for those aging in place, where wisdom meets grace, there lies an

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Implementing Change
Keri

Change Management in Healthcare

This article introduces health care managers to the theories and philosophies of John Kotter and William Bridges, 2 leaders in the evolving field of change

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Implementing Change
Keri

Kotter’s 8 step Model of Change

John Kotter (1996), a Harvard Business School Professor and a renowned change expert, in his book “Leading Change”, introduced 8 Step Model of Change which he

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Leadership
Keri

Effective Leadership in Long Term Care: The Need and the Opportunity

This article by the American College of Health Care Administrators, whose purpose is to promote excellence in leadership amongst Long Term Care Administrators. This paper

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Training
Keri

Developing and Sustaining Nursing Leadership Best Practice Guideline

This guideline is intended to assist nurses and others performing both formal and informal nursing leadership roles from the point-of-care to the board room, across

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Training
Keri

7 Best Practices for Hospitals’ Training & Development Programs

As healthcare provider shortages loom, hospital and health system training and development programs become increasingly important. Such programs can help retain current employees, improve their

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Scheduling & Staffing
Keri

National Nursing Home Quality Improvement Campaign 

This fact sheet focuses on the goals of consistent assignments in the healthcare field. Consistent Assignment (CA) is about the same nurses and assistants being

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Scheduling & Staffing
Keri

Tip Sheet: Consistent Assignment

WHAT IT IS:Consistent assignment means residents have the same CNAs and nurses caring for them every day whenever these staff are working. Rotating assignment means

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Scheduling & Staffing
Keri

Staff Scheduling Strategies for Better Care and Better Business

Staffing comprises 50 to 70 percent of a skilled nursing facility’s (SNF) operating budget. Underestimating the importance of healthy staff management strategies and nimble nurse

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Employee Engagement
Keri

A Free Starter Toolkit for Engaging Staff in Individualizing Care

This Toolkit is a product of Pioneer Network’s National Learning Collaborative on Using the MDS as an Engine for High Quality Individualized Care, made possible

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Employee Engagement
Keri

Effective Interpersonal Communication: A Practical Guide to Improve Your Life

Use of effective interpersonal communication strategies by nurses in both personal and professional settings, may reduce stress, promote wellness, and therefore, improve overall quality of

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Job Satisfaction
Keri

Employee Job Satisfaction and Engagement: Revitalizing a Changing Workforce

This research examines 43 aspects of job satisfaction and 37 factors directly related to employee engagement. Among the topics explored are career development, relationships with

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Employee Engagement
Keri

TeamSTEPPS® 2.0 for Long-Term Care

The Agency for Healthcare Research and Quality’s (AHRQ) TeamSTEPPS 2.0 for Long-Term Care curriculum reflects updates to the original TeamSTEPPS in Long-Term Care curriculum, which

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Employee Engagement
Keri

Delivering Good Customer Service in LTC

The fastest growing segment of the population is over age 85. With age comes many diseases, falls and accidents that often lead people to rehabilitation.

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Job Satisfaction
Keri

Factors Associated with High Job Satisfaction Among Care Workers in Swiss Nursing Home

Cross sectional study of Swiss nursing homes aimed to better understand factors associated with improved job satisfaction.   Supportive leadership was most strongly linked with job

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Job Satisfaction
Keri

Improving Job Satisfaction and Lowering Turnover Rates

Key points:  Introduction– In the book The 7 Hidden Reasons Employees Leave, author Leigh Branham defines turnover as a process of disengagement that occurs over

Read More »

Explore Videos

Director of Nursing Turnover: Intervening with a Long-Term Care Leadership Round Table

Priscilla Stansell, DNP, RN-BC LCU Research Brown Bag Presentation

What’s Love Got to Do With It? Leadership in New Era of Healthcare | Susan Carter | TEDxNashville

How can we improve patient outcomes in healthcare environments and also be more fulfilled as healthcare professionals? Watch Susan Carter’s TEDxNashville talk to learn her simple yet profound answer to this important question.

Reimagining Elder Care in the United States

The US is aging – between 2012 and 2050, the number of adults over age 60 will jump from 43 to 84 million, representing about 20 percent of the population. Meanwhile, smaller and more scattered families will mean greater numbers of people growing old alone. Fostering the social connections and cross-generational interactions that are so essential to healthy aging has become a national struggle. AARP has developed a Livability Index to encourage communities to rethink elder care and give the aging population informed choices. “Tiny houses” within a multigenerational setting allow older people to maintain independence yet avoid isolation while breakthrough psychosocial tools provide a roadmap for dignity, joy, grace, and meaning at the end of life. Does it take a village to achieve these goals?

Learning the discipline of care not just the profession of nursing | Madelyn Blair | TEDxTWU

Every modern air traveler knows the safety warning: “secure your own mask first before helping others.” It turns out this admonition applies to many areas in life beyond the cabins of airplanes. But learning how to take care of oneself first is not something that is taught in nursing school. If it were, perhaps it would significantly curb the burnout in nursing?

Leadership in Nursing

Nursing lecture introducing the leadership concept.

Introduction to the Nursing Home Employee Satisfaction Survey

CMS developed this staff satisfaction survey framework, which is the model that we used to develop our Staff Satisfaction Survey. Our retooled Staff Satisfaction Survey makes launching a digital survey in your care center easy. You can learn more here about this free tool: Engage with® Staff Satisfaction Survey.