The Staff Satisfaction Survey will help you collect valuable and anonymous feedback from your staff that you can use to facilitate change within your care center.
As a nonprofit initiative, we recognize that your organization has many options to gauge employee satisfaction, but many of these are costly. CMS worked with subject matter experts to develop a free Nursing Home Employee Satisfaction Survey. The Engage with® team has retooled the CMS toolkit and taken it to the next level. As a member, you can now utilize this CMS tool in a digital format that is easy to use, access, and customize at no cost to you.
Research continues to establish a deepened connection between increased staff satisfaction and it’s positive impacts on productivity, safety, retention, consumer sentiment, and financial performance for long-term care providers.
Staff satisfaction is important for long-term care centers and it’s management, as it’s closely associated with absenteeism, turnover, and quality of care.
Given the chronic and large degree of staff turnover that currently exists in long-term care centers, understanding job satisfaction of caregivers, LPNs, and RNs is important.
In fact, not all dissatisfied employees leave an organization, even if they report they intend to leave. Dissatisfied employees often impact the organization in other ways, such as exhibiting an unreliable work ethic, including taking unscheduled days off and tardiness.
Each of these scenarios can cause significant challenges within an organization, costing thousands in lost revenue and having a negative impact to resident care.
Request your Staff Satisfaction Survey by scheduling a 30-minute kick-off call with your Member Navigator.
Join your Member Navigator for brief kick-off call— we'll walk you through our onboarding process so that we can set up the survey for launching in your care center.
Your Member Navigator will setup your online staff satisfaction survey and give you all the tools and support you'll need to confidently launch a complete survey for your care center.
After successfully launching your staff satisfaction survey, you'll meet with your Member Navigator to review the results. We'll help you make sense of the survey results by putting the data in an actionable format that's easy to read and understand.